Our network and communications professionals provide the infrastructure, information, tools, services, and expertise needed to meet the evolving networking, telephony and video needs of the University community.
The University of Kentucky has contracts with Verizon, AT&T Wireless, Sprint, and T-Mobile.
View the SPA Phone Allocation form
Cellular Allowance Request Form (FY 2017-2018)
Cellular Departmental Device Request Form (FY 2017-2018)
If your phone is disconnected, all re-connect requests will require a signed and approved Exception Request Form to initiate the re-connect process.
University of Kentucky Business Procedures Cell Phone Policy can be found here. (PDF).
For information on how to recycle any cell phone, battery, or other cell phone equipment (vendor or carrier does not matter), click here.
For information on getting discounted rates for your personal Verizon, AT&T Wireless, Sprint, or T-Mobile account visit the UK Employee Discounts page.
For all other questions please email: ITSBUSINESSOFFICE@uky.edu
Customer service and support for USA Mobility Pagers is with USA Mobility.
USA Mobility has on-site support staff available to service your pager needs Monday – Friday 8-5. After-hours support will be handled by UK HealthCare Data Center operations located in the same location H28D3 in the basement of Chandler hospital. Eastern State and Good Samaritan Hospitals can be coordinated through the UKHC IT Service Desk at 859-323-8586.
USA Mobility On-Site Customer Service and Support:
Beverly Neal – 859.257.7846
UK HealthCare Information Technology Data Center
800 Rose Street, Rm H28D3, Lexington, KY 40536
Data Center phone: 859-218-2413 or 218-2414
For Pager Trouble Support:
UK HealthCare Information Technology Service Desk
2317 Alumni Park Plaza, Lexington, KY 40517
859-323-8586 | Fax 859-323-1036
For additional Information, please contact: ITSBUSINESSOFFICE@uky.edu
Phone & Internet Services only offers pagers to faculty and staff
For HealthCare After Hours and Weekend Pager Support please contact:
UK HealthCare Information Technology Data Center
UK HealthCare Information Technology
800 Rose Street, Rm H28D3, Lexington, KY 40536
859-218-2413 or 218-2414
See coverage maps for USA Mobility and Unity service providers for more information regarding range and coverage questions.
Communications Consulting provides advice and recommendations to UK departments for the most efficient and effective services of new or existing telephone systems. This will insure that your system meets your application requirements as well as the University's Communications Standards. For communications assistance please contact: Communications Work Order Desk Phone: 218-HELP (4357) Email: commwo@uky.edu
Features include:
Features include:
Phone Features:
All GN 21000 models below are available also available in Direct Connect editions.
Features
Models
Plantronics CS55 Wireless Office Headset System with Lifter
Plantronics CS351N Monaural SupraPlus Wireless Professional Headset System Noise-Canceling with Lifter
Plantronics CS361N Binaural SupraPlus Wireless Professional Headset System Noise-Canceling with Lifter
For information about wireless headsets please contact the work order desk, commwo@uky.edu, 218-HELP (4357).
Features include:
Features include:
For support regarding University IT Services, please call 218-HELP(4357).
For information regarding Converged Fee Self Service, see: Converged Fee Self Service Cost Center Maintenance