Canvas is experiencing intermittent issues across their customer base, including the University of Kentucky (UK). Customers may experience long load times when accessing Canvas.
Instructure is currently working to resolve the issue.
UK Information Technology Services will post updates as they become available on Twitter at https://twitter.com/ITS_UKY. You do not need a Twitter account to view this page.
For 24/7 immediate assistance, please contact ITS Customer Services at 859-218-HELP (4357) or visit the Technology Help Center @ http://techhelpcenter.uky.edu. For assistance with non-urgent matters, email email@example.com.
Our network and communications professionals provide the infrastructure, information, tools, services, and expertise needed to meet the evolving networking, telephony and video needs of the University community.
Customer service and support for USA Mobility Pagers is with USA Mobility.
USA Mobility has on-site support staff available to service your pager needs Monday – Friday 8-5. After-hours support will be handled by UK HealthCare Data Center operations located in the same location H28D3 in the basement of Chandler hospital. Eastern State and Good Samaritan Hospitals can be coordinated through the UKHC IT Service Desk at 859-323-8586.
USA Mobility On-Site Customer Service and Support:
Beverly Neal – 859.257.7846
UK HealthCare Information Technology Data Center
800 Rose Street, Rm H28D3, Lexington, KY 40536
Data Center phone: 859-218-2413 or 218-2414
For Pager Trouble Support:
UK HealthCare Information Technology Service Desk
2317 Alumni Park Plaza, Lexington, KY 40517
859-323-8586 | Fax 859-323-1036
Communications Consulting provides advice and recommendations to UK departments for the most efficient and effective services of new or existing telephone systems. This will insure that your system meets your application requirements as well as the University's Communications Standards. For communications assistance please contact: Communications Work Order Desk Phone: 218-HELP (4357) Email: firstname.lastname@example.org