Paratransit Services

Paratransit Services is an on-campus transportation service for students and employees with temporary and permanent mobility impairments. The program is designed to assist in reaching classes, jobs, or other on-campus activities and is available from 7 a.m. to 7 p.m. during the fall and spring semesters.

Anyone seeking Paratransit Services as an accommodation must first complete an online intake form on the Disability Resource Center (DRC) website. Once a participant is approved by DRC, rides can be requested using the UKWildcab mobile app, available on Google Play and the App Store.

Paratransit Service is a partnership program between the DRC and Transportation Services.

Sign Up

  1. Download the UK Paratransit app to your smartphone.
  2. Login with your linkblue credentials.
  3. Once you have logged in for the first time, email Transportation Services to gain access.
  4. Add your phone number to your app profile so drivers can contact you.

Request a Ride

  1. Open the UK Paratransit app.
  2. Select “Start.”
  3. Enter your pick-up location either by tapping to place a pin or by typing in the address.
  4. Click “Set Pickup.”
  5. Enter your drop-off location either by tapping to place a pin or by typing in the address.
  6. Click “Set Drop-Off.”
  7. Once your route is correct, select “Confirm Ride.”
  8. Change the number of passengers and request wheelchair access if needed, then click “Submit Ride.”
  9. Once submitted, you will receive a notification when your ride has been accepted, when the driver is en route, and when your ride has arrived.

You will be sent a notification when a driver arrives. Drivers typically wait five minutes before they cancel the ride as a no-show. If you no longer need a ride, please be courteous and cancel your reservation. Also, please keep in mind that there may be times when there is a high demand, which can cause longer than usual pick-up and drop-off times.

For technical assistance with Paratransit Services, call 859-257-6362. For ADA accessible accommodations, call 859-257-2754.