b'PROACTIVE RESPONSEbuIldINg TOOlS fOR SuCCESSITS and UKHC IT leadership agreed that for the JSOC pilot to run effectively, KPIs needed to be established and measured. During the JSOC pilot, the team worked diligently to create dashboards, alerts, and reports that would allow for proactive intervention of errors and more efficient system performance. ESTABLISHED REPORTS: Hardware/Component/Redundancy FailuresNetwork Port Errors Uninterruptable Power Supply Network Uptime (UPS) Status and Runtime9'