b'uk hEAlThCARE dATA CENTER AggREgATION October 18, 2018: The JSOC detected signal errors on a fiber optic link that provides network connectivity to a cluster of UKHC Data Center network switches. The switches connect applications to the network located in the production data centers of Pavilion A and co-location space in the Windstream Data Center. These errors, if not detected, could have caused application performance and reliability issues, shut down the network, and caused traffic to route towards redundant pathways. The JSOC dispatched a fiber optic technician who replaced the fiber cable and resolved the issue.JACObS SCIENCEChANdlER buIldINgEmERgENCy December 5, 2018: JSOCdEPARTmENTengineers detected signal errors on a fiber optic link that providesApril 12, 2019: The JSOC detected network connectivity to thean alarm signaling a network Don and Kathy Jacobs Scienceswitch providing connectivity to Building (JSB). The errors couldpart of the Pavilion A Emergency have caused an interruptionRoom was reaching too high of a during final exams. The JSOCtemperature. A network engineer shut down the faulty link,was dispatched and discovered rerouting the network traffic tothat dust from the hallway had a backup link avoiding a serviceclogged the switchs air intake disruption. The JSOC dispatchedfilter. The engineer repaired the a fiber optic technician whoair intake preventing a service replaced a cable, returning theinterruption.link to functioning service after exams concluded.SOmEThINg SquIRRElly gOINg ONAugust 14, 2019: The JSOC detected errors on a fiber optic link in the Gatton Student Center and a fiber optic technician was dispatched. While the technician was looking for the error, even more links began to produce errors. The technician traced the path between the Gatton Student Center and Parking Structure #2 and located the issue. A squirrel had chewed through a 144-strand fiber optic cable causing several connectivity issues. The technician repaired the fiber, splicing in new fiber to the existing.11'