b'message from the CIODear Colleagues:We have made significant investments in technology to advance the mission of the University of Kentucky in the past year. Outlined in this ITS Annual Report are notable accomplishments made possible by our hard-working and dedicated team of IT professionals. This document highlights our innovative collaborations with the UK community as we continue to align our services with the Universitys Strategic Plan to best support the Universitys mission.Some of our more marked accomplishments include the implementation of multiple cybersecurity initiatives to protect the UK community. Two-Factor Log-In has been added as an extra layer of security to protect Personal Identifiable Information (PII) of students, faculty, and staff. A new campus network firewall has been installed that is more robust, scalable, and enables ITS to enhanceUKscybersecurityposture.Wehaveplacedagreatemphasisoncybersecurity education and awareness via online training courses available in myUK Learning, and through many communication and tabling sessions. This report also highlights UKs new Technology Help Center, an online resource that contains over 500 tech-related articles for UK students, faculty, staff, and affiliates. The Technology Help Center is empowering our customers to help themselves by providing direct access to information. I look forward to another year of exceptional teamwork and accomplishments. Sincerely,Brian T. NicholsChief Information Officer1'