35 NETWORK NETWORK VOICE VOICE CORE/DISTRIBUTION UPTIME CORE/DISTRIBUTION UPTIME AVERAGE CALLS PER MONTH AVERAGE CALLS PER MONTH MAX INTERNET BANDWIDTH MAX INTERNET BANDWIDTH AVERAGE LONG DISTANCE CALLS PER MONTH AVERAGE LONG DISTANCE CALLS PER MONTH TOTAL NUMBER OF WIRELESS ACCESS POINTS TOTAL NUMBER OF WIRELESS ACCESS POINTS UNIQUE WIRELESS CLIENTS (MAC ADDRESSES SEEN ON NETWORK) UNIQUE WIRELESS CLIENTS (MAC ADDRESSES SEEN ON NETWORK) 99.91% 99.99% 2,030,372 2,143,976 12.3 7.7 383,549 414,981 7,691 4,213 235,000 52,478 FY 2017 FY 2018 IT SERVICE CENTER ESTIMATES REQUESTED IT SERVICE CENTER PROJECTS COMPLETED 172 IT SERVICE CENTER ESTIMATES FUNDED 311 238 IT SERVICE CENTER ESTIMATES REQUESTED IT SERVICE CENTER PROJECTS COMPLETED 117 IT SERVICE CENTER ESTIMATES FUNDED 210 152