4 INFORMATION TECHNOLOGY SERVICES | 2017 RECOGNITION & EXCELLENCE AWARDS In May 2018, ITS selected the second annual recipients of the Customer Excellence Award for Leadership in IT Advancement. Recipients were: ElizabethFoster(ElectricalEngineeringsenior)servedasastudent representative for the Microsoft Product Contract Advisory Panel providing feedback during the contract renewal process. Foster was of great assistance while the IT Strategic Plan was being developed by coordinating student feedback and providing her own student perspective on IT needs. Beth Kraemer (Libraries) chairs the University Information Technology Coordinating Committee which facilitates the exchange of information regarding University-wide computing and data communication needs and interests in research, instruction and administration. Kraemer also co-chaired the ITS task force for Student IT Enablement during the development of the IT Strategic Plan. Catie Lasley (Human Resources) has worked closely with ITS on implementing online performance evaluations, establishing electronic file management for employee records, and the online benefits new and open enrollment with in SAP. The electronic file management system has allowed Human Resources to move two semi truckloads of employee files previously maintained in Scovell Hall to an electronic platform. 2017 CUSTOMER RECOGNITION Information Technology Services