Student Account Services

Student Account Services acts as a billing agent for the University of Kentucky.  Our staff can provide financial assistance regarding your tuition, payment plans, and tax credit information.  When you need assistance, our customer service representatives are available to assist.


Assistance is Available

Student Account Services is currently available to assist you in Room 18 Funkhouser Building.  Hours are Monday – Friday 8:00 a.m. – 4:30 p.m. E.S.T.


KAPT Forms

Forms for Kentucky's Affordable Prepaid Tuition program should be emailed to Student Account Services at


For information about KAPT, visit


Contact Us

Phone:  (859) 257-3406


Online Appointment for Students: Set up a virtual appointment with an account representative by clicking here.


In order to serve you better, please provide the student ID number and security passcode when you call or email.  The passcode is established by the student on myUK > myInfo > myPasscode.

For general information, see our FAQs.


Important Reminders


Account statements are sent electronically to the student's UK assigned email address the first week of the month as long as a balance due remains.

Total amount due must be received on or before the 22nd of the month.  An account   hold for an unpaid past due balance will prevent class registration during priority registration windows.  Past due balances      are subject to a late fee of 1.5%.

Spring 2024 account statements will be delivered to students by email the first            week of January, with a due date of January 22, 2024.

The Spring 2024 installment payment plan is now available on myUK. For general information about the installment payment plan, click here.



Please note the dates and deadlines to withdraw from a course and receive a refund.  In order to receive a 100% refund, you must withdraw prior to the first day of class.

Please refer to the Course Catalog for the specific course deadlines and refund schedule by clicking on the section number of each course.



Monitor your student account. Actual Spring 2024 Financial Aid credits will begin posting January 1 - 3. Direct deposit refunds will begin January 5 - 6. If expected aid for Spring 2024 does not appear on your student account, please direct all questions to the Office of Student Financial Aid and Scholarships at or 859-257-3172. 



Direct Deposit for refunds is now     MANDATORY. For information, click here.



Financial Holds

Be sure to check for any financial holds on your myUK account.  Financial holds will not prevent graduation, however they will prevent release of the diploma and official transcripts until resolved.

Student Loan Exit Counseling Requirement

If you borrowed a Federal Direct Student Loan while attending UK, complete Exit Counseling at  Log in with your FSA ID and choose Loan Repayment, then Loan Exit Counseling. UK will be notified electronically.

If you borrowed a Federal Perkins, Health Profession or Institutional Student Loan while attending UK, watch for an email from UK's student loan billing servicer, ECSI.  The email will instruct you on how to complete the Exit Counseling requirement on-line.



The 1098-T tax form is available electronically on myUK under Financials > Account Services from the left-hand menu > 1098-T Form(s).

Should you need assistance viewing your 1098-T, visit myDocs Self-Service Document Portal.

The 1098-T tax form for 2023 is available electronically on your myUK. 

To receive the form by USPS mail, you must select "1098-T Opt Out" from the menu on or before December 31, 2023.