Student Account Services

Student Account Services acts as a billing agent for the University of Kentucky.  Our staff can provide financial assistance regarding your tuition, loans and tax credit information.  When you need assistance, our customer service representatives are available to assist.

Assistance is Available.

Student Account Services is currently available to assist you in Room 18 Funkhouser Building.  Hours are Monday – Friday 8:00 a.m. – 4:30 p.m. E.S.T.

 

Contact Us

Phone:  (859) 257-3406

Email:  studentaccts@lsv.uky.edu

Online Appointment for Students:  Set up a virtual appointment with an account representative on myUK > myInfo > myAppointments.


In order to serve you better, please provide the student ID number and security passcode when you call or email.  The passcode is established by the student on myUK > myInfo > myPasscode.

For general information, see our FAQs.

 

Important Reminders

BILLING AND PAYMENT DATES

Account statements are sent electronically to the student's UK assigned email address the first week of the month as long as a balance due remains.

Total amount due must be received on or before the 22nd of the month.  An account   hold for an unpaid past due balance will prevent class registration during priority registration windows.  Past due balances      are subject to a late fee of 1.5%.

Enrollment in the Fall 2021 Installment Payment Plan has ended.  Enrollment for Spring 2022 will begin the first week of     January once statements go out.  For general information about the installment payment plan, click here.

 

ATTENTION

FALL 2021 ENROLLED STUDENTS

Please note that the dates and deadlines to withdraw from a course and receive a refund have changed.  In order to receive a 100% refund, you must withdraw prior to the first    day of class.

Please refer to the Course Catalog for the specific course deadlines and refund schedule by clicking on the section number of each course.

 

FINANCIAL AID

If expected financial aid for Fall 2021 does      not appear on your student account, direct questions to your financial aid counselor at:  Find Your Counselor

 

DIRECT DEPOSIT

Direct Deposit for refunds is now     MANDATORY. For information, click here.

 

INFORMATION FOR AUGUST AND DECEMBER 2021 GRADUATES

Financial Holds

Be sure to check for any financial holds on your myUK account.  Financial holds will not prevent graduation, however they will prevent release of the diploma and official transcripts until resolved.

Student Loan Exit Counseling Requirement

If you borrowed a Federal Direct Student Loan while attending UK, complete Exit Counseling at studentaid.gov.  Log in with your FSA ID and choose MANAGE LOANS, then Complete Exit Counseling. UK will be notified electronically.

If you borrowed a Federal Perkins Student Loan while attending UK, watch for an email from UK's Perkins Loan billing servicer, ECSI.  The email will instruct you on how to complete the Exit Counseling requirement on-line.

Tax Information

The 1098-T tax form is available electronically on your myUK account under Financials > Account Services from the left-hand menu > 1098-T Form(s).

Should you need assistance viewing your 1098-T, visit myDocs Self-Service Document Portal.

The 1098-T tax form for 2021 will be available electronically on your myUK account no later than January 31, 2022.

To receive the 2021 form by USPS mail, you must select "1098-T Opt Out" from the menu on or before December 31, 2021.