Collection Agencies
If your account has been sent to an external collection agency, you must contact the assigned agency directly to make payments or request payment arrangements.
Approved Collection Agencies
ConServe
200 CrossKeys Office Park
Fairport, New York 14450
Phone: 800-724-7500
Office Hours: M-F 8:00 AM - 5:00 PM EST
Email: correspondence@conserve-arm.com
National Credit Management (NCM)
https://payments.ncmpay.com/Account/Login
PO Box 32900
St Louis, MO 63132
Phone: 800-627-2300
Office Hours: M-F 8:00 AM - 7:00 PM EST
Email: reply@ncmstl.com
Reliant Capital Solutions
https://myaccount.reliant-cap.com/login
670 Cross Pointe Rd
Gahanna, OH 43230
Phone: 866-837-5096
Office Hours: M -Thurs 8:00 AM - 7:00 PM EST & Friday 8:00 AM - 5:00 PM EST
Email: studentaccount@reliant-cap.com
Kentucky Department of Revenue
501 High Street
Frankfort, KY40601
Phone: 502-564-4921
Office Hours: M-F 8:00 AM - 5:00 PM EST
Email: dorenterprisecollectioncontacts@ky.gov
Balances must be paid in full before students can receive transcripts, diplomas, or allowed future registration.